Doctor Enduro ships packages Monday-Friday via Federal Express.
Here at Doctor Enduro we understand turn-around time and freight costs are critical to our customers. We have carefully compared shipping options and found that Federal Express offers the most reliable and prompt delivery service at the lowest rate. Our bulk freight program gives us up to a 16% discount on standard retail pricing. We pass this discount on to you for component purchases and provide Free shipping on all complete light kit orders within the continental U.S.
Standard orders are generally shipped within 1-7 business days, provided that all items are in-stock. Customers will be notified of all back orders and given the option to ship the order without the back ordered item or hold the order until the back order becomes available. If shipped separately the back ordered item will ship free freight.
Custom built assemblies may take slightly longer depending on the complexity of the build.
After placing your order, an Order Confirmation email will be promptly sent to you. Once your order is shipped, you will be sent another email with the tracking information for your package directly from Federal Express so you can track it every step of the way.
You may cancel your order via email at any time prior to processing. Unfortunately, we are not able to cancel orders once they have been processed & shipped. Please refer to our Returns Policies for easy returns. Please note, placing your order with Doctor Enduro constitutes an offer, which Doctor Enduro reserves the right to reject or approve at its discretion. No contract will arise once Doctor Enduro has accepted your offer by approving your order.